Thank you very much! I received the parts specified yesterday and the finch feeder is back in action. I must take a moment to compliment the fine service of the Wild Bird Habitat Store. Obviously, I appreciate the warranty backing, but I sense that your customer care philosophy involves more than warranty support. As a life science teacher with Zoology and Biology degrees, my bird interest is more than casual. By the same token, I can see that your store strives to integrate the sale of your products with sound education and community support, which goes above and beyond what might be necessary or expected. That’s just the kind of business which I love to patronize! Congratulations on the clarity of your business model and keep up the good work. I look forward to contacting you in the future.